Our network

Transportation

Keep Your Pets Safe in Your Vehicle

Keep Your Pets Safe in Your Vehicle

 

(Welcome to our pet column, courtesy of Pet Connection Programs Inc. of Marilla. We post a new article each week, so be sure to check back on a regular basis!)

Most dogs love to go for a car ride, but it's up to their owners to ensure they ride along safely. We've all seen dogs sitting on a passenger's lap or unrestrained in the back seat, so just as we've learned the importance of securing children when riding in a car, we also need to focus on pet safety.

NFADA AutoTech Competition Prepares Students for the WNY Workforce

NFADA AutoTech Competition Prepares Students for the WNY Workforce

 

Is there anything that Americans take for granted more than their vehicles? They play a hugely significant role in our daily lives, transporting us to work, school, the grocery store, doctors’ appointments, entertainment venues and a wide variety of destinations both near and far. We hop in, turn the key and expect to be on our way within seconds — until that fateful day when a dead battery, flat tire or some unexpected mechanical problem stops us dead in our tracks.

Today’s vehicles, as we are well aware, are more like computers on wheels, filled with state-of-the-art technology from bumper to bumper. As a result, it requires superbly trained automotive technicians to ensure that our vehicles continue to run in a safe and efficient manner.

Jacobs Unveils New “Self-Serve Kiosks” at Auto Bureaus

Jacobs Unveils New “Self-Serve Kiosks” at Auto Bureaus

Says technology will decrease lines and wait times

Erie County, NY – In his continued effort to utilize technology to improve customer service, Erie County Clerk Chris Jacobs announced today the roll-out of Self-Serve Kiosks at the three main auto bureaus. “Similar to what you see at the airport, these kiosks allow you to by-pass the customer service window and print out a wait-time receipt on your own,” said Jacobs.

Jacobs’ says the Kiosks are a result of a “re-engineering study” done in the auto bureau in an effort to improve customer service and revenue. “The study found that customers are often waiting longer in the customer service line then they are waiting to be serviced by a cashier…the kiosks will be a powerful tool to decrease the customer service queue,” stated Jacobs.

The Use of Synthetic Motor Oil in Automobiles

The Use of Synthetic Motor Oil in Automobiles

By Tom Torbjornsen

Tom Torbjornsen from Towne Automotive Group here with my weekly article. I've been getting a lot of inquiries lately regarding using synthetic motor oil in vehicles. Questions such as: Should I use synthetic oil? Does it work better in some cars than others? Does it cost more? Do I have to change the oil more frequently? Less frequently? Does it make my engine last longer?

First of all, let's take a brief look at the history of synthetic motor oil and its introduction to the marketplace.

Car Maintenance Mistakes Technicians Say Will Do the Most Damage

Car Maintenance Mistakes Technicians Say Will Do the Most Damage

 

By Tom Torbjornsen 

Greetings all! Tom Torbjornsen from Towne Auto Group here. In January, CarMD came out with a list of the top maintenance mistakes people make that does the most damage to their vehicles. Let’s take a look at these mistakes and how to avoid them.

Car Warranty Wisdom

Car Warranty Wisdom

Greetings all! Tom Torbjornsen from Towne Auto Group here to help you better understand vehicle warranties. You know, oftentimes when in an automotive service department I hear people state when given a repair estimate, “Isn’t it covered under the warranty?” Then the service advisor has to educate them on what’s covered and what’s not and for how long. This info is something you should know before taking a vehicle off a car lot or signing the paperwork to buy an extended warranty.

Prepare Yourself When Selecting a Collision Repair Shop

Prepare Yourself When Selecting a Collision Repair Shop

By Tom Torbjornsen

Tom Torbjornsen from Towne Automotive Group here with my weekly article. Thanks to the recent blast from Old Man Winter, I have seen many disabled vehicles on the roadsides following a collision. Then I thought to myself, most folks have no idea what to look for when selecting a collision repair shop when they need one. Add to this challenge the fact that, when people are in the market for a collision shop, they are frequently under great stress and trauma. So here are some suggestions for you to be prepared should you find yourself involved in an accident and needing a collision repair shop.